AonTechnique

Lync 2010 Microsoft Lync 2010 Frequently Asked Questions (FAQs) June 2016 1 Table of Contents Access Q: How do I find my Lync login name? 2 Q: Is my Sign-in address different from my User name? 2 Q: Can attendees use either Lync Audio or Verizon conferencing? 3 Q: After logging into Outlook and Lync, a login box appears several times. How do I keep this from happening? 3 Q: How do I minimize Lync to the System Tray? 3 Q: Can I log in to Lync while disconnected from the Aon network? 3 Features and Functions Q: What are the basic functions of Lync 2010? 4 Q: Can you choose what to share during a meeting like you can with WebEx? 4 Q: Is there a Clean Contact List function in Lync that is similar to Sametime Connect? 4 Q: Can I use the audio and video features available within Lync? 4 Q: I’m using a Plantronics BAU (Voyager Pro UC) headset. When I press the Call button on the outside of the ear piece, the Lync window opens and I hear a dial tone. How can I prevent this from happenin...

Global Internal Communications Aon Service Corporation | Technology Communications Proprietary and Confidential Risk. Reinsurance. Human Resources. Getting started with MobilePASS Aon provides the ability for colleagues to connect to Aon’s remote access environments, such as our virtual private network (VPN), Citrix and other web applications, enabling access to our network from home, client sites or other remote locations. Colleagues require two components to achieve remote access: Pulse Secure (the connection tool) and a MobilePASS token (the authentication tool). If you have never had remote access and need to request it, please search for “remote access” on the ServiceNow self-service portal, or request it through the system used for technology requests in your location. Using MobilePASS MobilePASS allows secure remote access to corporate and web-based applications by validating your identity on Aon’s network. MobilePASS tokens generate unique passcodes and are used together...